Oce North America, Document Printing Systems to Sell Managed Print Services to the Federal Government

RUMBULL, Conn., Oct 03, 2011 (BUSINESS WIRE) -- Oce, a Canon Group Company and, an international leader in digital document management, today announced that Managed Print Services (MPS) has been added to Oce's GSA Schedule 36 Contract, allowing Oce North America, Document Printing Systems to sell MPS to the federal government.

MPS focuses on the proactive management of existing fleets of print devices as well as devices that are added in the future. It can support a wide range of single-function printers, multifunctional devices and stand-alone fax machines, including both laser and non-laser devices from a variety of manufacturers. The program enables single-point accountability and streamlining of printer supply and service vendors.

To support continuous improvement in federal agencies, Oce will provide quarterly reviews and print lifecycle analysis, which includes reports on usage, trends, service detail and overall uptime. A focus on sustainability and environmental initiatives is supported by a closed-loop recycling process, energy consumption analysis and plans for decommissioning end-of-life devices.

"We are committed to bringing the benefits of Managed Print Services to the federal government," said Bryan Beauchamp, Vice President of Federal Sales for Oce North America, Document Printing Systems. "Our approach allows agencies to keep their existing hardware and have supplies, service and optimization strategies managed through a single vendor. Immediate hardware replacement isn't always the best solution--our program allows investments in existing resources to be leveraged."

The addition of MPS to the GSA contract will allow Oce to provide federal agencies with in-depth needs assessments; a cost-per-impression MPS program that includes toner, consumables, parts and labor and dedicated onsite fleet managers.

On October 13, 2011, Oce is hosting a workshop and strategy session for IT professionals in federal agencies, entitled "Best Practices for Mixed Fleet Management: Leveraging Your Existing Investment in Printer Technology." To register for this event, email Barbara Bankert at Barbara.Bankert@oce.com or call 571-227-7700. For information and services, visit Oce at www.oceusa.com .

About Oce

Oce is one of the leading providers of document management and printing for professionals. The Oce offering includes office printing and copying systems, high speed digital production printers and wide format printing systems for both technical documentation and color display graphics. Oce is also a foremost supplier of document management outsourcing. Many of the Fortune Global 500 companies and leading commercial printers are Oce customers. The company was founded in 1877. With headquarters in Venlo, The Netherlands, Oce is active in over 100 countries and employs more than 20,000 people worldwide. Total revenues in financial 2010 amounted to approximately EUR2.7 billion. Oce is listed on Euronext in Amsterdam. For more information, visit www.oce.com .

Oce North America is headquartered in Trumbull, CT, with additional business units in Chicago, IL and Boca Raton, FL. North America represents 34% of Oce's worldwide revenues, and employment is over 8,000. For more information about Oce North America, visit www.oceusa.com . Outside the U.S., consult http://global.oce.com .

Oce and Canon: Stronger together

In 2010 Oce joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 people worldwide. Global net sales in 2010 were more than US $45 billion. For more information, visit www.canon.com .

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Its parent company, Canon Inc. CAJ -1.48% , a top patent holder of technology, ranked fourth overall in the U.S. in 2010+, with global revenues of more than US $45 billion and is listed as number five in the computer industry on Fortune Magazine's World's Most Admired Companies 2011 list. Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. At Canon, we care because caring is essential to living together in harmony. Founded upon a corporate philosophy of Kyosei -- "all people, regardless of race, religion or culture, harmoniously living and working together into the future" -- Canon U.S.A. supports a number of social, youth, educational and other programs, including environmental and recycling initiatives. Additional information about these programs can be found at www.usa.canon.com/kyosei . To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss .

+Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

SOURCE: Oce North America

Oce North America 
        Document Printing Systems 
        Jesse Smolin, 203.365.6131 
        jesse.smolin@oce.com 
 
www.oce.com            


Copyright Business Wire 2011

Source: http://www.marketwatch.com

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Survey: How Companies are Tapping Document Management Best Practices to Reach their Top Business Goals

NEW YORK--(BUSINESS WIRE)--A majority of executives reported that their organization’s top business goal for this year is to reduce costs, closely followed by increase revenue and improve operational performance. The executives also assert that, because it positively impacts their organization’s ability to meet these goals, document process management is a priority. Spending for document management activities is expected to increase or remain level during the next 12 months.

“all people, regardless of race, religion or culture, harmoniously living and working together into the future”

These are a few of the important findings highlighted in a comprehensive survey report issued today by Océ Business Services, a leader in document process management services and technology. “The Goal Standard: How Companies Leverage Document Management to Help Meet their Top Business Goals” examines how organizations are leveraging document management processes including mail, records and print/copy center management, managed print services (MPS) and document imaging to help meet their key objectives this year and through 2012.

One trend uncovered is that more than a third of the organizations surveyed outsource some or all of the document management activities included in the report. According to respondents, the strongest area for outsourcing is mail/shipping management (45%), followed by MPS (40%), document imaging (37%), records management (35%) and print/copy center management (35%).

The key drivers behind why organizations outsource vary by document management category. For print/copy center management, companies outsource in order to concentrate more time and resources on their core business. Other reasons include: optimize the utilization of document output equipment (MPS); consolidate mail/shipping activities to increase efficiency and reduce costs (mail/shipping management); and deploy a more fully implemented records management program (records management). According to the survey, the top two reasons why organizations outsource document imaging are to streamline access to data and improve the efficiency of customer service.

Untapped Opportunities

In addition to investigating budget plans, the survey also asked executives to spotlight key program implementation details for two highly-rated document management activities: MPS and document imaging. The survey findings clarified untapped opportunities for both processes.

MPS opportunities for many companies include implementing asset management, electronically monitoring equipment and establishing user support, such as a call center. In the document imaging arena, a significant number of companies have implemented imaging on a department level (such as accounts payable). However, implementing imaging throughout the organization or on a division level represents an opportunity for many companies.

“According to industry estimates, during the past few years organizations have been spending about one to three percent of their revenue on activities related to printing, copying, scanning and faxing,” said Joe Marciano, president and CEO, Océ Business Services. “Our current and previous surveys indicate that while this spending level has not significantly changed, one thing has: companies are more aware of how better managing these document processes can help them reach their top business goals.”

“The Goal Standard: How Companies Leverage Document Management to Help Meet their Top Business Goals” is comprised of 105 online surveys completed by executives responsible for document management processes. These include C-level officers as well as directors and managers of facilities, procurement, administrative services and operations. A cross section of industries is represented including business services, manufacturing, financial services, insurance, legal, technology and others. Among respondents, 45 percent work at organizations with annual revenue under $100 million, 40 percent have revenue between $100 million and $5 billion, and 15 percent have revenue over $5 billion.

The full survey report is available by visiting www.obs-innovation.com.

About Océ

Océ is one of the leading providers of document management and printing for professionals. The Océ offering includes office printing and copying systems, high speed digital production printers and wide format printing systems for both technical documentation and color display graphics. Océ is also a foremost supplier of document management outsourcing. Many of the Fortune Global 500 companies and leading commercial printers are Océ customers. The company was founded in 1877. With headquarters in Venlo, The Netherlands, Océ is active in over 100 countries and employs more than 20,000 people worldwide. Total revenues in financial 2010 amounted to approximately €2.7 billion. Océ is listed on Euronext in Amsterdam. For more information, visit www.oce.com.

Océ Business Services provides high quality managed services and technology to manage, monitor and optimize document intensive processes so companies can improve operating efficiency and performance. Océ Business Services solutions span the document lifecycle and include records management, imaging, managed print services, mail and eDiscovery. Proprietary methodologies apply Six Sigma®. North American headquarters are in New York City and employment is about 5,000. Learn more at www.obs-innovation.com or follow us on Twitter.

Océ and Canon: Stronger together

In 2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 employees worldwide. Global net sales in 2010 were more than USD 45 billion. For more information, visit www.canon.com.

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Its parent company, Canon Inc. (NYSE:CAJ), a top patent holder of technology, ranked fourth overall in the U.S. in 2010†, with global revenues of more than US $45 billion and is listed as number six in the computer industry on Fortune Magazine's World’s Most Admired Companies 2010 list. Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. At Canon, we care because caring is essential to living together in harmony. Founded upon a corporate philosophy of Kyosei – "all people, regardless of race, religion or culture, harmoniously living and working together into the future" – Canon U.S.A. supports a number of social, youth, educational and other programs, including environmental and recycling initiatives. Additional information about these programs can be found at www.usa.canon.com/kyosei. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss.

†Based on weekly patent counts issued by United States Patent and Trademark Office.

Note: Trademarks and registered trademarks contained herein remain the property of their respective owners.

Contacts

Océ Business Services
Ken Neal, 212-502-2151
Director, Corporate Communications
kenneth.neal@oce.com
or
Beaupre
Carrie O’Neil, 603-559-5813
Senior Account Executive
coneil@beaupre.com

 

Source: http://www.businesswire.com

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Printer firms attempt new formats to help save costs

WITH companies resorting cost cutting measures due to economic slowdown, Canon and HCL Technologies have come out with a novel strategy to promote managed print services (MPS -pooled printers) to enable companies save on printing costs.

Companies are spending less on office equipment because of slowdown and “we are converting this into opportunities by getting contracts for managed document services and printing,“ Alok Bharadwaj, senior VP , Canon India told Financial Chronicle.

He said enterprises are planning to deploy cost-effective measures to reduce costs that are convenient and managed print service (MPS) is one of them.

Small and medium enterprises especially are working on four Cs -cost, control, convenient and care (for the environment -carbon footprint) -and companies are utilising MPS as one of the solutions.

“Companies are going for alternative services instead of spending on printers.... World is moving into centralised environment from individual now with high utilisation solutions like MPS,“ Anubhav Saxena, VP and global head, HCL Technologies, told FC.

In India, there are 60 billion pages printed every year through different types of printers and therefore, even if we calculate per page print at Rs 1.75, the market is expected to be at least Rs 10,000 crore. And, if companies switch over to MPS, they can save around 30 per cent of their total cost on printing, Bharadwaj said.

Epson India, however, felt that MPS is still a costlier affair for small enterprises. Therefore, the company is focusing for Indian version of printers for such markets. “The market is at nascent stage right now for MPS in India, but, our way of looking in the market is different. We are customising products for even small to smaller organisations as per Indian customers.

There is a potential in those markets and we are developing products for such markets for long-term growth,“ said Ram Prasad, deputy GM, Epson India.

He said though volumes are small growth is large in geographies such as B, C and D classes of markets as MPS is mainly used by large enterprises in retail, banking, financial services and insurance, information technology and enables services.

Amrita Choudhury, Research analyst, Gartner, said, “MPS globally is used by large enterprises across sectors to save cost. But, only few SMBs are using this service because as volumes are less and amount could be higher.“

According to Gartner, MPS market size is expected to exceed $10 billion worldwide by 2013 from around $7 billion in 2010.

Apart from Canon, Epson and HCL Technologies, other major companies providing MPS are like Hewlett-Packard, Xerox and Ricoh.

Source: http://www.mydigitalfc.com

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Canon U.S.A. Expands Managed Document Services ("MDS") Offering with New Support Services

MDS Professional Services Support And New Partner Transformation Program Enhance MPS Sales Opportunities

LAKE SUCCESS, N.Y., Sep 19, 2011 (BUSINESS WIRE) -- Developed to facilitate the ability of dealers to offer comprehensive MDS services to their customers, Canon U.S.A., Inc., a leader in digital imaging, today announced new professional services support and a new Partner Transformation Program. The new professional services support offerings leverage Canon's enterprise document systems and solutions expertise to aid in the implementation of customer-facing MPS engagements. The Partner Transformation Program provides extensive training and mentoring developed to help dealers successfully initiate and manage MPS services.

"Canon continues to demonstrate how the Company is investing in our customer relationships and taking a leadership position in helping to ensure the success of our distribution channels," said Sam Yoshida, vice president and general manager, Imaging Systems Group, Canon U.S.A. "With businesses of all sizes seeking to improve workflow and better manage their document costs, it is critical for today's dealers to offer a full-suite of hardware and managed print services."

With many dealers uncertain about the steps required to launch a successful MPS engagement, or lacking the professional staff to handle complex implementations, Canon is now available to provide a host of MDS-focused services to support dealers. Depending on the individual needs of each dealer and each customer engagement, Canon now offers services addressing each phase of the engagement, including:

-- Customer assessment

-- Design

-- Deployment and Transition

-- Support and Management

-- Evaluation and Review

In addition to the launch of MDS professional services support from Canon, the Company also announced the launch of its new Partner Transformation Program, which focuses on the development of revenue enhancement and profit opportunities for Canon Authorized Dealers. Designed in conjunction with MPS industry experts Photizo Group and PROs Elite Group, the program addresses the key challenges facing dealers seeking to transition from traditional hardware providers to comprehensive document service providers including executive commitment, operational profitability, revenue generation, infrastructure effectiveness, ongoing education for all levels of the organization.

Available to Canon Authorized Dealers, Canon's program offers a high-level of expert engagement and customized planning to facilitate dealer implementation of MPS initiatives throughout all phases of the delivery process. Elements addressed in the program targeting the execution and acceleration of success for dealers include: best practices and operational strategies for parts, training, territory structure, inventory control, staffing, and more; measuring contract success through the service element of the engagement; developing MPS financial and operational metrics; identifying and quantifying inefficiencies in the service component of the contract; and capitalizing on operations and financial service opportunities to support an MPS initiatives.

For more information about Canon's complete line of document management products and solutions please visit www.usa.canon.com .

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Its parent company, Canon Inc. CAJ -1.90% , a top patent holder of technology, ranked fourth overall in the U.S. in 2010+, with global revenues of more than US $45 billion and is listed as number five in the computer industry on Fortune Magazine's World's Most Admired Companies 2011 list. Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. At Canon, we care because caring is essential to living together in harmony. Founded upon a corporate philosophy of Kyosei -- "all people, regardless of race, religion or culture, harmoniously living and working together into the future" -- Canon U.S.A. supports a number of social, youth, educational and other programs, including environmental and recycling initiatives. Additional information about these programs can be found at www.usa.canon.com/kyosei . To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss .

+Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

SOURCE: Canon U.S.A., Inc

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